Successful communication is based on effective participation in professional and personal relationships. Succeeding in effective communication though can be pretty hard. This article talks about the 7 C’s of Communication which is a common model for effective communication. The 7 C’s of Communication is a checklist to ensure that your message is clear, concise and effective.
Individuals can enhance their communication skills and meet their objectives by understanding and putting into practice these things.
7 C’s of Communication Explained
Clarity
Communication begins from clarity, which makes the message to be comprehended with ease and be unambiguous. The basic rule for clear communication is to use simple words, avoid jargon and technical terms, and think logically in order to make your thoughts accessible. Besides, one needs to write clear headings, bullet points and short paragraphs for the easy reading and getting the message accurately.
Take the case of a marketing message; it must be easy to understand while explaining what a product or service can offer its target customers. I mean, when it comes to clarity in writing or speaking it is important that one should always make their point clear whether he or she is using words or not.
Correctness
The second C’s of Communication is to be correct. In order to be correct, one must always be conscious of the facts and verify them. This is because accuracy is a necessary component of correctness; these must always be done twice through crosschecking. An individual who wants to use professional language and correct spelling in a letter or resume. For example, will look more competent and would never use any wrong information from sources he/she considers reliable while avoiding lies in any form.
A business report is supposed to present financial data and market trends accurately to stakeholders. That is, for trust and credibility in communication, it is important to be correct.
Completeness
In order for communication to have completeness as its third C, it has to meet all requirements given by the recipient when he/she sends a message hence answering all questions that end up being asked by such a person without leaving aside anything at all as far as responding to his/her concerns is concerned. To attain this level of coherence in communication members would need to think about what their target group requires as well as be aware of their standards. At the same time they must bring forth illustrations that go hand in hand with their facts while avoiding unclear statements.
Additionally, completeness requires the use of easily understood language to pass the message effectively. For example, in case of any question by a client, a customer service attendant should provide full information concerning what has been required by the particular client. In summary, it is vital in communication since it builds trust and offers satisfaction.
Conciseness
Conciseness is the fourth C’s of Communication. It ensures that the message is brief and to the point. To achieve conciseness in communication, individuals should avoid unnecessary details, use clear and concise language, and focus on the main message. Moreover, conciseness involves using bullet points, headings, and short paragraphs to make the message easy to read and understand. For instance, when it comes to a sales pitch has to briefly present what consumers will benefit from as well as what the product characteristics are. This implies that brevity plays a critical role in attracting the listener’s interest and transmitting information accurately.
Consideration
Communication has five Cs, which include consideration. Consideration means being respectful toward the receiver’s feelings/snits while delivering a messages. It entails using a polite tone, avoiding harsh words, being empathetic and understanding. Also, it is important to use positive language and to avoid criticizing or blaming others. It is also important to show appreciation as well as gratitude. An example of this would be where an employer has to take into account the emotions or requirements of the workers during any organization’s change processes. Broadly speaking when it comes to establishing any kind of trust rapport during a conversation process all this involves consideration.
Concreteness
Concrete means being specific, clear and easy-to-understand in communication. One is specific through illustration and evidence, not being ambiguous or giving vague information but rather presenting definite facts and figures to be convincing. Visually, it involves images like graphs and charts which may be very persuasive. For example, a marketing message should concisely communicate the benefits and features of a product or service using specific examples and evidence. In other words, concreteness is essential for conveying the message effectively and building trust and credibility.
Courtesy
Courtesy is the 7 C’s of Communication. The polite and respectful message. Courtesy is when Please, thank you, please and other corresponding words (phrases or statements) are used in communication. Also absence of harsh language, and demonstration of appreciation and gratitude. In addition, this term refers to use of positive language. Also, refraining from any form of criticism or blame as well as acting compassionately or sorry for others. A customer service representative, for example, should politely communicate with clients so that their questions and problems are dealt with. Basically, communication trust and rapport is based on politeness.
Conclusion
To sum it all up, there are seven basic aspects of successful communication. By grasping and putting into practice these aspects one can become more effective communicator and attain his objectives. Communication involves several things such as the 7 C’s of communication, which includes clarity, correctness, completeness, conciseness, consideration, concreteness and courtesy. Effective communication is something that needs skills that can be acquired through practice, patience, persistence. Also when you use these elements, it will help guarantee that your message remains clear and brief but powerful.
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